Discover the Power of finding Synergy between Commercial Responsibility, Customer Value, and Culture

Are you tired of the Conflict, Silos and Waste that stop your Organization delivering on its potential.

Do you want more collaboration, flow and throughput to drive performance and achieve more for your Organization?

If so, then this webinar could be for you!

Join us for an engaging and informative session where we'll explore the complex relationship between commercial responsibility, customer value, and organizational culture, and learn how to find synergy between these factors to increase performance and achieve long-term success.

Whether you're a seasoned business leader or just starting out in your career, this webinar is sure to offer valuable insights and inspiration. Don't miss this opportunity to learn from an experienced High Performance through Engagement Practitioner and take your organization to the next level!

Enrol today and get ready to increase your organizations performance!

What You’ll Learn in this Webinar:

  • The dependency between Commercial Responsibility, Customer Value, and Culture (the 3C’s)

  • The 9 key factors behind the 3C’s

  • How to find Synergy between the 3C’s to drive performance

  • The role of Interest-Based Problem-Solving and High Performance through Engagement

  • Where to focus to increase collaboration, flow and throughput

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    1. How to reduce Conflict, Silos and Waste in Your Organization - Slide Pack

    1. DOWNFALL The Case Against Boeing - Official Trailer

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Based on the teachings of Eliyahu Goldratt

From his book “It's Not Luck”

… “Let me review what we have agreed on.

We agreed that we should,

'Make money now as well as in the future,’

‘Provide a secure and satisfying environment for employees now as well as in the future’, and

Provide satisfaction to the market now as well as in the future.’

The first one represents the traditional view of people who own companies.

The second is the traditional view of the unions, the employees’ representatives.

And the third expresses the message that all new management methods are zealously advocating.

We, as top managers, must make sure that our companies provide all of them.”

Proven in the real world

From Christopher Luxon, previous CEO of Air New Zealand

“The thing for me is recognising that, as a business leader, you have a responsibility to lead a company for the future, leaving it in a better place in five, 10, 15, or 20 years’ time. My job is to make sure that commercials are strong, the customer experience is great, the culture of the organisation is constantly improving.”

“High Performance Engagement (HPE) has been a fantastic success story for Air New Zealand, setting the tone for collaboration at all levels of the organisation. Employees have direct and substantive involvement in problem solving, initiating improvements and the decision-making process, which has led to an increase in collaboration scores in our regular employee engagement survey. HPE has also driven stronger relationships with our union partners.”

Supported by Unions

The 3Cs are a foundation for High Performance Engagement

“In her speech to the Council of Trade Unions yesterday, Jacinda Ardern praised the High-Performance Engagement agreement which E tū and other unions have with Air New Zealand.

"That agreement means business and unions sit down together and help each other with their problems and the results speak for themselves," says E tū’s Head of Aviation, Kelvin Ellis.

"Working together has saved jobs, ensured good pay and conditions and helped transform Air New Zealand into one of the world’s most successful and profitable airlines."

"The new Government has clearly drawn the lesson that working together benefits all parties, and we’re delighted with its support for this model." Source: Etū website 2017

Relied on today

From Roger Gray, CEO of Port of Auckland

“Modern port “turn arounds” don’t simply focus on one metric…. 

We are focusing on turning the port around from commercial, cultural and customer perspective, not simply from a speed perspective.”

Discover the power of synergy

Customer - Commercial - Culture

Reviews

5 star rating

Excellent for Organisational Leaders - now and in the future

Robert Bolton

Karl is a change agents, CHANGE agent. He knows what he is doing. This session titled "Conflict, Silos and Bloating in your organisation" is a reminder...

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Karl is a change agents, CHANGE agent. He knows what he is doing. This session titled "Conflict, Silos and Bloating in your organisation" is a reminder that most business and organisations usually deal with system complexity by adding more resources and dividing up the chain, i.e. they create Silo's. This workshop, led by Karl offers another direction for business leaders to take. It is a choice. And a good one. He skilfully demonstrates the flow of information and find the interdependences of Customer, Culture and Commercial legs. The collective understanding and application expertise of Theory of Constraints (ToC) and Human Synergistics approach underpins the solid logic to this approach. If you are about to embark upon a organisational or business change, I would highly recommend this workshop as part of your toolkit. Good Luck. Robert Bolton Real Capacity Sydney, Australia

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5 star rating

No Waste in This Course

Chris Byars

The concepts in this course are straight-forward and easy to understand. I highly recommend!

The concepts in this course are straight-forward and easy to understand. I highly recommend!

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5 star rating

Insightful yet intuitive

Ian Palonis

If you'd like to gain insight into what a growth mindset (vs fixed) looks like for an organization this webinar is for you. Harnessing the tension between th...

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If you'd like to gain insight into what a growth mindset (vs fixed) looks like for an organization this webinar is for you. Harnessing the tension between the '3 Cs' and respecting the needs of all those who have stake is the only sustainable way to run a business and Karl articulates it in a way where the fundamental principles of good business management are clear to all. So at the same time, this session is both insightful yet incredibly intuitive. Very helpful material for anyone engaged in cultivating business growth!

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5 star rating

The title was clear and the webinar delivered…

Donna Wesley

.. there's a longstanding discussion on using a -/+ ('reduce' or 'build') but I think you've nailed it. The flow - slide to talk ratio - was great and...

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.. there's a longstanding discussion on using a -/+ ('reduce' or 'build') but I think you've nailed it. The flow - slide to talk ratio - was great and the use of zoom's chat made it interactive. The concept made perfect sense and, by introducing a relevant case study and local examples, it easily demonstrated both the 'What' and the 'How' organisations can thrive. The 'Why' being every organisations reasons for success. Global problem, global solution.

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5 star rating

The title is spot on!

Debbie Abt

The content is applicable to many organizations and isn't difficult to understand. It helps to provide a concrete example, Boeing, to illustrate the points....

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The content is applicable to many organizations and isn't difficult to understand. It helps to provide a concrete example, Boeing, to illustrate the points. It also helps to have interaction, to ask questions and get perspective.

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5 star rating

I learned a lot from the webinar.

Mustapha SIDINA

Thank you for sharing your insights; I learned a lot from the webinar. The three key issues of silos, waste, and conflict are very prevalent and it was h...

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Thank you for sharing your insights; I learned a lot from the webinar. The three key issues of silos, waste, and conflict are very prevalent and it was helpful to see how they're all connected. The highlight was seeing the root cause and a way to address these problems. I’m looking forward to learning more.

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5 star rating

Thought provoking

Jim Price

The use of the evaporating cloud in conjunction with engagement showed promise. The potential application of the approach presented seems boundless.

The use of the evaporating cloud in conjunction with engagement showed promise. The potential application of the approach presented seems boundless.

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5 star rating

Great title

Ray Hook

Karl is an awesome presenter. He articulates the key challenges most businesses face and then offers a framework on how to move forward and flourish as an or...

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Karl is an awesome presenter. He articulates the key challenges most businesses face and then offers a framework on how to move forward and flourish as an organisation. The comparison to a 3-legged stool is well done.

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Your host

High Performance through Engagement Practitioner

Founder | Leadership Strategy and Development | Coach | Facilitator | Trainer | HPtE Practitioner Karl Perry

Karl helps Leaders and their Organisations be the best they can be. He works across the globe with clients who are seeking higher performance.

Through his proprietary HPtE Strategy® he provides strategic guidance, operational support, facilitation, culture measures, psychometric assessments, coaching and training to implement all aspects of High Performance through Engagement. He works with individuals and teams at an operational level and with whole organisations at a strategic level.

If you want to harness your true potential and the collective intelligence of your people then Karl is the guide you have been looking for.